Posted on January 07, 2017

In a bid to encourage expatriates with valid residential permits and their children above 18 years to use e-gate services at the Hamad International Airport, Qatar Airways has made it mandatory for its more than 40,000 employees globally to enroll for the services, Qatar Airways Group Chief Executive Akbar al Baker said on Thursday.

"The Ministry of Interior (MoI) has invested heavily on this (e-gate) service and we would like everyone to use it. At Qatar Airways we have asked all staff to enrol for this service," Baker said. On a lighter note Baker said that those who do not avail this service will not get their monthly salaries.

Talking about the e-gate services at the HIA, Baker said the Prime Minister and Interior Minister HE Abdullah bin Nasser bin Khalifa al Thani inspected this service on Thursday to check its efficiency. Baker added that the objective of the project is to ease entry or exit processes for passengers through self-service devices, depending on smart technology, without the need for them to approach counter staff."We want to see people use the e-gate services and not queue up at the immigration counters, and if the need arises we will add more lanes to it," Baker said.

Baker further said that the e-gate services were introduced more than a decade ago at the old airport but many people had doubts regarding registration process and fees for using the facility, adding that over the years a lot of upgrades have been done in the e-gate technology and it is now available for all to use. He said with e-gate facility, passengers do not need to stand in long queues and wait for the Passport Control officer to verify their personal data and put the departure or arrival stamp on their passports. It is worth mentioning that there are 19 e-gates in the departure lounge and 16 e-gates in the arrival lounge at the HIA.

source: Qatar Tribune