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Posted on December 05, 2013

Ooredoo has participated in a special event with the Assistive Technology Centre (Mada) this week, to celebrate International Disabilities Day, as part of the company’s on-going outreach to the community.

Held at Souq Waqif and attended by volunteers, customers and members of the public, the event was an opportunity to celebrate diversity and show the strength of support provided to people with special needs in Qatar. All Ooredoo services are provided with a special 50 percent discount to people who are registered with Qatar’s Special Needs Society. In addition, Ooredoo has also updated its customer service to ensure the best possible experience for people with disabilities.

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The Ooredoo website has been upgraded to be accessible to all, and retail staff in 11 of its stores across the country have been trained in sign language. Ooredoo staff who successfully complete the training receive a certificate recognising them as a “Translator Assistant,” and wear badges that carry the universal sign language icon so customers can easily recognise them.

Fatima Sultan Al Kuwari, Director Community & Public Relations, Ooredoo, said: “Mada is doing excellent work throughout Qatar in providing assistance to people with special needs, and Ooredoo is striving to do everything we can to support their work. At Ooredoo, we believe in celebrating diversity and serving the whole community, and our work in this area is a top priority.”